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| About Us Tigon GB are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] oliveleaf [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard or Amex card payment. If you are shopping from North America, Continental Europe or anywhere else in the world, place your order in Sterling £ and your credit card company will convert the transaction to US Dollars, Euro's or your own currency at the rate of exchange prevailing at time of transaction. We do not charge for any item until it is ready to ship. Back-ordered items will not be charged until they are shipped. Should you be concerned about providing your credit card information over the Internet please telephone, fax or use snail mail. |
| Shipping And Handling Shipping and handling charges to any UK destination are included in the price of the product. For all other destinations a surcharge of £5.00 per order will be added to cover cost of International mail and insurance. |
| Delivery Schedule We process your order right away and it will normally be dispatched to you within 48hours. For orders within the UK please allow 2-3 working days for delivery. For shipments into mainland Europe please allow 5-7 days and all other International orders are generally received in under 14 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on sales [at] oliveleaf [dot] co [dot] uk, alternatively, you can call within the UK on 01664-485001. For help or advice from our experts on any product it is best and quicker to e-mail. |
| Privacy Policy Tigon GB do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |